Shipping policy
Shipping & Delivery
We ship your orders quickly and reliably with trusted partners. Within the Czech Republic, PPL and GLS deliver — by courier to your door, or to a pickup point (Parcel Box, Parcel Shop, AlzaBox). Across Europe, your parcels travel with DHL and GLS; outside Europe, everything is delivered by FedEx.
All prices are shown including VAT. We typically ship goods the next working day after receiving your order.
Free Shipping
Once your order exceeds the threshold below, free shipping is automatically applied to all available carriers in that country:
| Country / currency | Free shipping threshold |
|---|---|
| Czech Republic | 2 500 Kč |
| Eurozone (SK, DE, AT, BE, BG, EE, ES, FI, FR, GR, HR, IE, IT, LT, LU, LV, NL, PT, SI) | 100 € |
| Poland | 500 zł |
| Hungary | 40 000 Ft |
| Romania | 500 lei |
| Switzerland / Liechtenstein | 100 CHF |
| United Kingdom | 100 £ |
| Denmark | 750 kr |
| Norway | 1 200 kr |
| Sweden | 1 200 kr |
| Rest of World | free shipping not available |
Shipping Rates by Country
| Country | GLS | DHL / PPL | Free shipping from | Delivery time |
|---|---|---|---|---|
| Austria | 6,09 € | 6,89 € | 100 € | 1–2 working days |
| Belgium | 7,29 € | — | 100 € | 1–2 working days |
| Bulgaria | 9,59 € | — | 100 € | 1–2 working days |
| Croatia | 6,89 € | — | 100 € | 1–2 working days |
| Czech Republic — courier | 109 Kč | 99 Kč (PPL) | 2 500 Kč | 1–2 working days |
| Czech Republic — pickup point | 69 Kč | 69 Kč (PPL) | 2 500 Kč | 1–2 working days |
| Denmark | 59 kr | — | 750 kr | 1–2 working days |
| Estonia | 7,09 € | — | 100 € | 1–2 working days |
| Finland | 13,19 € | — | 100 € | 1–2 working days |
| France | 9,59 € | — | 100 € | 1–2 working days |
| Germany | 6,09 € | 6,49 € | 100 € | 1–2 working days |
| Greece | 14,39 € | — | 100 € | 1–2 working days |
| Hungary | 2 299 Ft | 2 199 Ft | 40 000 Ft | 1–2 working days |
| Ireland | 13,39 € | — | 100 € | 1–2 working days |
| Italy | 9,59 € | — | 100 € | 1–2 working days |
| Latvia | 7,09 € | — | 100 € | 1–2 working days |
| Liechtenstein | 12,39 CHF | — | 100 CHF | 2–4 working days |
| Lithuania | 7,09 € | — | 100 € | 1–2 working days |
| Luxembourg | 7,09 € | — | 100 € | 1–2 working days |
| Netherlands | 7,09 € | — | 100 € | 1–2 working days |
| Norway | 149 kr | — | 1 200 kr | 2–4 working days |
| Poland | 22,89 zł | 23,69 zł | 500 zł | 1–2 working days |
| Portugal | 10,09 € | — | 100 € | 1–2 working days |
| Romania | 37,99 lei | 32,99 lei | 500 lei | 1–2 working days |
| Slovakia | 5,49 € | 6,49 € | 100 € | 1–2 working days |
| Slovenia | 7,09 € | — | 100 € | 1–2 working days |
| Spain | 10,09 € | — | 100 € | 1–2 working days |
| Sweden | 109 kr | — | 1 200 kr | 2–4 working days |
| Switzerland | 12,39 CHF | — | 100 CHF | 2–4 working days |
| United Kingdom | 11,49 £ | — | 100 £ | 2–4 working days |
| Rest of World (FedEx) | 500 CZK (converted at the current exchange rate of the destination currency) | — | 3–7 working days | |
Important Information
- Delivery times are estimates — the final date depends on current carrier conditions.
- When delivering outside the European Union (United Kingdom, Switzerland, Liechtenstein, Norway, Rest of World) the shipment may be subject to customs duties or local VAT — these charges are paid by the recipient.
- For special requirements (pallets, oversized shipments, express delivery) please contact us at bu1@bu1.cz.
- Return and complaint rules are available on a separate page Returns & complaints.