Help + Contacts

On this page are: 1. Answers to your questions and also how to proceed in various situations, below you will find 2. Our phones, emails, addresses, and map

1. HELP

Here you will find answers to your questions

Please go through the individual sections first and also the FAQ - frequently asked questions. If you really haven't found the solution, it's probably something special, so don't hesitate to call or write to us.

Choice of gloves

Detailed information on selecting gloves from BU1. Choose wisely and you won't regret it.

How to choose the right gloves from BU1

Care of gloves

Everything you need to know about the proper care of gloves from us on one page.

Go to the Glove Care page

Clothes made to order

Do you want to have fine-tuned clothing from us with everything included? Here you will find information.

About Custom Clothing from BU1

FAQ

We have compiled your frequently asked questions neatly into topics in one place.

Go to the inquiries page

Sizes and measurements

We have prepared a guide, size charts, and also what and how to measure for the right selection.

Size and measurement guide

Product care

On this link you will find information on how to take care of our products (excluding gloves).

Product Care Page

How to exchange goods

Didn't get the size right? Write to us, we'll exchange the gloves for you. See how to do it

How to exchange goods

Complaints handling

Need to resolve a complaint? Read how to do it:
 

How to handle complaints

2. CONTACTS

CALL, WRITE


We are at your disposal MONDAY - FRIDAY, 8:00 AM - 2:00 PM
We usually write within 24 hours

If you want to see and try the gloves, we will be happy to arrange a personal meeting with you. But please always let us know in advance.

Our team

Barbora Cimingová

Veronika Hlaváčková

Petr Hlavácek

Co-owner, executive, CEO

petr@bu1.cz

Lukáš Godula

Co-owner, CEO, CTO

lukas@bu1.cz

ADDRESSES

OFFICE BU1

BU1 sport
Freight 36/16A
746 01 Opava


Navigate (Google maps)

BILLING DATA

BU1 sport s.r.o
Freight 36/16a
746 01 Opava

ID: 05929377
VAT number: CZ05929377

File number: C 69933 kept at the Regional Court in Ostrava